Shipping policy

Shipping Policy
Thank you for shopping at Hyodo.co. We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy to understand how we process and deliver your purchases.

Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may vary during peak seasons or promotional periods.

Shipping Methods and Delivery Times:
- We offer standard shipping for domestic order and standard or expedited shipping options international orders.
- Delivery times vary based on your location and selected shipping method.
- Please note that unforeseen circumstances such as weather delays or customs clearance may affect delivery times.

Shipping Rates:
- We offer standard shipping rates, which are calculated based on the weight of your total order. If your order exceeds our standard weight limit, additional shipping charges may apply. Please note that shipping rates may vary depending on the destination and selected shipping method. You will be provided with the exact shipping cost at the checkout page before completing your purchase.

Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track the status of your order using the provided tracking number on our website or the carrier's website.

Shipping Restrictions:
- We currently ship to select countries worldwide. Please check our shipping destinations list during checkout to confirm if we deliver to your location.
- Some products may be subject to import restrictions or regulations in certain countries. It is the customer's responsibility to ensure compliance with local customs laws and regulations.

Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately.
- We will work with the shipping carrier to investigate the issue and provide a suitable resolution, which may include issuing a replacement or refund.

Address Accuracy:
- Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Customs Duties and Taxes:
- International orders may be subject to customs duties, taxes, and import fees levied by the destination country.
- These charges are the responsibility of the recipient and are not included in the order total or shipping fees.
- Customs policies vary by country, so please check with your local customs office for more information on potential charges.

Contact Us:
If you have any questions or concerns about our shipping policy, please contact our customer service team support@hyodo.co for assistance. We are here to help you with any inquiries regarding your order or shipping arrangements.

Effective Date:
This shipping policy is effective as of year 2025 and may be updated periodically. Please review this policy regularly for any changes or updates.